Here is a free website to test your download and upload speed and also suggests fixes on how to improve the speed of your computer not just internet speed.
www.pcpitstop.com
Living in New York City my download was 698kbs and my upload was 140kbs before I made any fixes. Heat requires 160kbs upload for 12 drivers and 136kbs upload for 11 drivers. Gonna try some of the suggested fixes and see what happens.